North East Office: 01642 630521 Yorkshire Office: 01709 288030

Cookie Policy

This website uses cookies to collect information. Cookies are small data files that are placed on your computer or other mobile or handheld device. This includes information about pages viewed and the visitor’s journey around our website. We do not, however, use cookies to collect or record information on users’ names, addresses or other personal details. Aircon Group is able to monitor individual visitor browsing behaviour but third parties are not able to identify users using cookies.

Who sets the cookies?

The cookies stored on your computer or another device when you access this website are set by Aircon Group and our suppliers who partner with us to help deliver a high-quality website and online experience.

How do you disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies however doing so will mean loss of certain functionality on this website. How to disable cookies from your device will depend on the browser you use, here’s how to do it on the most popular Windows PC browsers:

Microsoft Internet Explorer:

1. Choose the menu “Tools” then “Internet Options” 2. Click on the “Privacy” tab 3. Select the appropriate setting

Mozilla Firefox:

1. Choose the menu “Tools” then “Options” 2. Click on the icon “Privacy” 3. Find the menu “Cookie” and select the relevant options

Opera 6.0 and above:

1. Choose the menu “Files” then “Preferences” 2. Click Privacy and select one of the available options.

To disable Cookies in any other browser or on an Apple Macintosh device further information can be found here www.aboutcookies.org

What happens if I disable cookies?

This depends on which cookies you disable, but in general, the site may not operate properly if cookies are switched off

What sorts of cookies does Aircon Group use?

Session Cookies

Session cookies are anonymous temporary cookies used to enhance your online experience; they do not store any personal information and are not used for tracking or any other purpose. Session cookies automatically expire 20 minutes after your visit has ended and are deleted from your device.

If you are a registered site user, session cookies enable us to link your visit to our database in order to allow access to the registered user content areas and retrieve previously saved information. This cookie is essential to the website’s functionality.

Analytics Cookies

This website uses a web analytics service provided by Google, Inc.(‘Google’). Cookies are used to collect information about how visitors use our site; they do not contain any personal information.

We use the information to compile reports and to help us improve the site and user experience. Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page.

For more information regarding Google Analytics and your data privacy please visit: http://www.google.com/analytics/learn/privacy.html

It is possible to opt-out of Google Analytics tracking on all websites you visit by installing an add-on to your browser. The Google Analytics Opt-out Browser Add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera. The add-on can be downloaded here: https://tools.google.com/dlpage/gaoptout

NameProviderPurposeExpiry
_gaGoogle AnalyticsUsed to identify users and generates statistical data on the way they use our website.2 years
_gidGoogle AnalyticsUsed to identify users and generates statistical data on the way they use our website.24 hours
_gatGoogle AnalyticsUsed by Google Analytics to limit request rates.10 minutes
_utmaGoogleStores the amount of visits, time of the first visit, the previous visit and current visit for each user.never
_utmbGoogleUsed by Google to identify how long a user stays on the websiteend of session
_utmcGoogleUsed by Google to identify how long a user stays on the website30 minutes
_utmtGoogleUsed by Google to limit request rates.10 miuntes
_utmzGoogleUsed by Google to identify how the user navigated to the website6 months
DYNSRVwebsiteUsed to manage load balancing to manage server traffic demand.session
ADMINDYNSRVwebsiteUsed to manage load balancing to manage server traffic demand.session
cerber_groovewebsiteA security cookie used to validate the user session.2 weeks
wordpress_test_cookiewebsiteUsed to identify if the current browser supports the use of cookies.session
wordpress_logged_in_websiteUsed to identify if the current user is logged in.session
wordpress_sec_[hash]websiteUsed to store authentication details.session
wp-settings-websiteUsed to customize users view of the admin interface, and possibly the main site interface.session
wp-settings-time-websiteUsed to customize users view of the admin interface, and possibly the main site interface.session
hidebannerwebsiteStores the user’s cookie consent state for our website1 year
gwccwebsiteUnclassified3 months
wpe_authwebsiteProvides administrators access to server related features from the CMSsession
cookieconsent_dismissedwebsiteStores the users cookie consent state for our website1 year
october_sessionwebsiteStores the last visitor session2 hours
admin_authwebsiteStores the last administrator session5 years
user_authwebsiteStores the last user session5 years
wpSGCacheByPasswebsiteUsed to improve the speed and performance of the website1 hour
PHPSESSIDwebsiteStores a message when a form is submitted which can be displayed on a different page.session
XSRF-TOKENwebsiteThis cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.End of session
_zlcmidwebsiteThis cookie is managed by Zopim, a tool which enables us to provide our live chat service. It allows us to continue chatting with users across multiple pages.session
__hsscHubSpotThis cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.30 min
__hssrcHubSpotWhenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.session
__hstcHubSpotThe main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).1 year
hubspotutkHubSpotUsed to identify users and generates statistical data on the way they use our website.1 year
(random characters)websiteUsed by the site firewall to prevent attacks to the site from malicious software and hackers1 Day