Lead Forensics

Keeping Our Engineers Upskilled With Remote Monitoring Training

We recently welcomed one of our suppliers to our Teesside office to train our engineers on how to install and maintain their products.

Resource Data Management (RDM) came down from Glasgow to facilitate two days of training with our engineers and senior staff. RDM manufacture remote monitoring units for commercial refrigerators, cold rooms and freezers, that allow customers to check the temperature and condition of units remotely, ensuring peace of mind and the ability to alter the temperature if there are any issues.

Charlie from RDM led the session, providing information about the different types of controllers and the differences between them. He also provided tips and advice to ensure the monitors ‘talked’ to the refrigeration units as efficiently as possible, as well as how to troubleshoot and fault-find on the different models.

The engineers enjoyed the session, saying that it was a good opportunity to find out more about this type of technology and ask questions in a relaxed environment.

Why is training so important to us as a company, and how does it benefit you, our valued customer?

We’re dedicated to providing training to all of our engineers so they can repair all makes and models of Refrigerator and Chiller units, meaning that if anything goes wrong with your unit, it will be fixed as quickly as possible, saving you time and money.

All of our engineers are time-served, qualified to the highest industry standards and have had extensive health and safety training to ensure that they know all there is to know about Air Conditioning, Refrigeration and Heating.

We work with all of our suppliers to provide training, and we also provide our own training in-house, providing customised training to our engineers depending on their skillset and knowledge.

We’re dedicated to going above and beyond for all of our customers, and this is one of the ways that we do this.